Help desk technicians service customers with regard to any Retail Pro issue they may be experiencing. You should have: Two years of help desk experience. Some retail experience. Excellent command of Windows NT/95/98/2000/XP. Working knowledge of DOS. Hardware trouble-shooting experience with modems, backup drives, monitors, hard drives, routers, switches and hubs. Networking trouble-shooting experience. Extreme persistence in problem solving. Ability to communicate with anyone, understand and help them. A love of people and desire to help them. The ability to stay cool under pressure. A team-player mentality. A sense of humor is a definite plus! Local candidates only can email cover letter, resume and salary history to employment@onestepretail.com (please see online application instructions below.)

We are accepting candidates who have great affinity for technology, a good understanding of retail operations and, most importantly, a LOVE for sales! Large ticket phone sales would definitely be a part of this job, so a great phone personality is a must. We offer the opportunity of a lifetime to get in a winning a career in sales and get the training to succeed in it. This job requires that you have a home office set up and ability to travel on occasion. Candidates within a 100 mile radius from Phoenix, AZ may send their resume to employment@onestepretail.com (please see online application instructions below.)

1. Download and print the application.
2. Fill out the application completely.
3. Send us your filled application by:

• eMail - employment@onestepretail.com, please state the position you are interested in, in the subject line of your message.
• Fax - 623-580-8182, Attention HR Manager
• Mail - 22520 North 18th Drive Phoenix, AZ 85027

Employment Application

Waiver and Test